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Unit 2-3 Northfield Point
Cunliffe Drive
Kettering
NN16 9QJ
UK
Product Details
Introduction
The COMMS-CARE PPOLY+ ROVEB4 DECT SVC is a premium support and maintenance service package designed for the Poly Rove B4 DECT wireless communication system (base stations and handsets).
It is part of Poly+ (Poly Plus) service offerings from Poly (formerly Polycom/Plantronics), delivered via authorized service partners (often branded as Comms-care), providing enhanced technical support, hardware protection, and lifecycle management.
Features
24/7 Technical Support -- Access to round-the-clock technical assistance
- Support from certified Poly experts
- Includes troubleshooting, configuration help, and issue resolution
- Pre-advanced replacement (NBD or faster depending on SLA)
- Minimizes downtime with quick device swap-out
- Covers defective DECT base stations and accessories
- Access to Poly cloud-based support infrastructure
- Enables faster diagnostics and service delivery
- Enhances overall collaboration system performance
- Improves system reliability and uptime
- Ensures consistent voice quality and DECT mobility performance
- Supports business-critical communication environments
- Delivered through authorized service partners (Comms-care)
- Ensures SLA-backed support and service quality
- Designed for enterprise and mission-critical deployments
